Privacy Policy

 

Organic Light
DBA of 25th Hour Solutions LLC
Effective Date: 02/26/2026

1. Introduction

Organic Light (“Company,” “we,” “our,” or “us”) is a DBA of 25th Hour Solutions LLC. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, request information, schedule consultations, or communicate with us.


2. Information We Collect

When you interact with Organic Light, we may collect the following information:

  • Name

  • Phone number

  • Email address

  • Property address

  • Appointment details

  • Communication preferences

  • Information related to your interest in solar energy services

Information may be collected when you:

  • Submit a consultation request form on our website

  • Schedule an appointment with a representative

  • Communicate with us via phone, email, or SMS

  • Interact with our advertisements or social media lead forms

  • Meet with a representative in person at an event or consultation


3. SMS Communications and Consent

Organic Light may send SMS text messages to individuals who have provided prior express consent.

Users may opt in to receive SMS communications by submitting their phone number through consultation request forms on our website, social media lead forms, or written consultation request forms during in-person interactions.

Before submitting a form, users must check an unchecked consent checkbox indicating their agreement to receive SMS communications.

The consent language informs users that:

  • Message frequency may vary

  • Message and data rates may apply

  • Users can reply STOP to opt out at any time

  • Users can reply HELP for assistance

SMS communications from Organic Light may include:

  • Appointment confirmations

  • Consultation reminders

  • Project updates

  • Installation notifications

  • Customer support responses

  • Occasional promotional or referral-related messages related to solar services

Consent to receive SMS messages is not a condition of purchase.


4. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message.

After sending STOP, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again.

For assistance, reply HELP or contact us using the information below.


5. Message Frequency and Fees

Message frequency may vary depending on your interaction with Organic Light and the status of your consultation or project.

Message and data rates may apply according to your mobile carrier plan.


6. How We Use Your Information

We use the information we collect to:

  • Schedule and manage consultations

  • Provide solar energy consultations and services

  • Send appointment reminders and project updates

  • Respond to customer inquiries and provide support

  • Improve our services and customer experience

  • Send occasional promotional communications related to our services


7. Data Sharing and Protection

Organic Light does not sell, rent, or share your personal information with third parties for marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information with:

  • Service providers that help operate our business (such as CRM or messaging platforms)

  • Contractors or partners necessary to fulfill solar consultation services

  • Government authorities when required by law

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.


8. Data Retention

We retain personal information only for as long as necessary to provide services, maintain records, comply with legal obligations, and resolve disputes.


9. Updates to This Privacy Policy

Organic Light may update this Privacy Policy from time to time. When updates are made, the revised version will be posted on this page with a new effective date.


10. Contact Information

If you have questions regarding this Privacy Policy or our communications, please contact us:

Organic Light
DBA of 25th Hour Solutions LLC

Email: info@organiclight.solar
Phone: 347-448-5855
Website: https://organiclight.solar